Nexa Ecom FZE (“we”, “our”, “us”) operates the website https://www.nexamallonline.com and the NexaMall mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and/or use our mobile app.
1. Information We Collect
a. Personal Information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information
b. Non-Personal Information:
- Device type
- IP address
- Browser type
- Cookies and usage data
2. How We Use Your Information
We may use the information we collect:
- To process orders and deliver products
- To improve user experience
- To send promotional content (if opted in)
- To detect and prevent fraud
- To comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Payment gateways and financial partners
- Logistics and shipping providers
- Legal authorities when required
4. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.
5. Your Data Rights
You have the right to:
- Access, correct, or delete your personal data
- Opt-out of marketing communications
- Request data portability
6. Cookies and Tracking
We use cookies to enhance your browsing experience. You can control cookie settings via your browser.
7. Third-Party Services
Our app and website may contain links to third-party services. We are not responsible for the privacy practices of these services.
8. Children’s Privacy
Our services are not intended for users under the age of 13. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or in-app notification.
10. Contact Us
If you have any questions, contact us at:
📧 Email: info@nexaceom.com
📍 Address: Sharjah Research Technology and Innovation Park, UAE